The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.


What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is West Herr Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Meals on Wheels

Did West Herr Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from West Herr Subaru

Subaru and West Herr Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

West Herr Subaru Giving Back - Jenna P

As the Thanksgiving season approached, the employees at West Herr Subaru were fortunate enough to be deemed essential and continued working during the pandemic. Which provided them the opportunity to donate nonperishable food items to families in need around Western New York. Especially families who have been strongly affected by this global pandemic. West Herr Subaru and their employees donated tons of nonperishable items and 5,000 turkeys to distribute to our fellow Western New Yorkers. In collaboration with our partners at Subaru, we were able to use West Herr Subaru reusable bags for not only that day, but for their shopping needs throughout the year. We continue to strive to help our community and our neighbors whenever possible in the spirit of Thanksgiving.

Hope on the Horizon - Felicia G

Uncertain, Difficult & Unprecedented are all words that we have used to describe this year. Like many others, the COVID-19 Pandemic made a dramatic impact on Cradle Beach as an organization. Programming came to an abrupt halt, leaving many of our families without the services that they desperately need and leaving our organization at a loss financially. Each year, West Herr Subaru provides us with a generous and heartfelt gift. This year, that gift meant more to us than they know. Thanks to the dedicated and generous staff at West Herr, we were able to creatively fulfill our mission through virtual programs and activities, hand delivered camper gift bags, the implementation of our new Family Camping Program and offering our Summer in the City Program at limited capacity. All of those initiatives have led us to a very positive turning point in our organization. In September, our Respite Program was able to resume. The program started small, but as of November is growing and transitioning to its traditional weekend overnight format, meaning we can provide services to even more children and families! Without the support of West Herr Subaru we are uncertain where our organization would be. Their generosity and support helped us to change our perspective. During a time of uncertainty and frustration we were able to transform our outlook and focus on innovation and perseverance. We are so thankful for the guidance and support that we continuously receive from West Herr through their Share The Love Event and many other initiatives. Their support has allowed us to spread hope, joy and friendship. They have provided countless life-changing opportunities to children with disabilities and children living in underserved communities. When we think of West Herr Subaru we can't help but imagine the children of Cradle Beach smiling, playing, learning and growing together. To our friends and generous supporters at West Herr- THANK YOU!

Hope on the Horizon

West Herr Shares the Love with FeedMore WNY - Lauren H

Thank you to West Herr Subaru and to everyone who took part in the 2019-2020 Share the Love campaign! From November 14, 2019 through January 2, 2020, West Herr Subaru customers were able to designate a donation to several charities, including FeedMore WNY. The annual fundraising event raised $33,770 for FeedMore WNY! These funds will help FeedMore WNY further our mission of offering dignity, hope and a brighter future by providing nutritious food, friendship and skills training to our WNY neighbors in need.

FeedMore WNY
West Herr Shares the Love with FeedMore WNY

2020 West Herr Subaru Loves Pets-Erie County SPCA - Phillip W

The SPCA Serving Erie County is so grateful for the love, compassion, and dedication of the team at West Herr Subaru. Their commitment to the animals in our community and making sure they are safe and cared for is amazing, and the animals (and everyone at the SPCA) are lucky to have their support! We partnered up again for this year's Subaru Loves Pets promotion and they helped earn us $3,100 to be put directly into the care of the animals at the shelter. Because at least 31 animals were adopted during the month of October, they were recognized by Subaru to gain the donation. Thank you for helping to increase viewership of our animals awaiting to find homes, especially the underdogs who sometimes get Theodore Flash who you featured most! Thank you for continuing to share your huge hearts with us!

SPCA Serving Erie County
2020 West Herr Subaru Loves Pets-Erie County SPCA

West Herr Subaru Santa Paws---SPCA Serving Erie Co - Phillip W

The SPCA Serving Erie County is once again thrilled to have partnered up with West Herr Subaru for their Santa Paws event. West Herr Subaru hosted a pet photo session where families could capture their furry family members in holiday attire alongside the big, jolly guy in red, Santa Claus. Families also enjoyed some holiday activities and treats during their visit. The proceeds of the photo shoot were then donated to the animals who are still looking for a home this holiday season. Thank you for creating special memories for pets with families and providing love for animals during their stay with us until they find their forever homes. Happy Holidays!!

SPCA Serving Erie County

West Herr Subaru Supports Student Readers - Terry T

West-Herr Subaru recently donated several books to help support our Readers Workshop program. These books will be essential to classroom teachers as they work to build classroom libraries with high interest books. We greatly appreciate the support of West-Herr Subaru and value our partnership with such a generous community based company. Terence Tryon, Principal. Eggert Road Elementary School

Eggert Road Elementary School
West Herr Subaru Supports Student Readers

Cradle Beach - Felicia G

Cradle Beach provides hope, opportunities and life changing experiences to children to disabilities and children from low income backgrounds. Cradle Beach is a place where children from all walks of life to can come together, where they can learn the meaning of acceptance, friendship, love, hope and compassion. The life lessons that the children of Cradle Beach learn changes their lives, builds character and helps them grow into the best possible version of themselves. Thanks to Subaru's Share the Love Event we can continue to change the lives of Western New York's most vulnerable children. More than 65% of the population we serve lives below the poverty live. Funds raised from Subaru's Share the Love Event will be used to send those children to camp this Summer. We are so incredibly thankful for the support we have received from West Herr Subaru over the past three years. Without you, we would not be able to change the lives of over 800 children this Summer.

Cradle Beach

SPCA Serving Erie County Subaru Loves Pets - Philip W

The SPCA Serving Erie County is proud to have partnered with West Herr Subaru for this year's Subaru Loves Pets event.We received many wonderful items for our animals to help make their stay here at the shelter more comfortable and enjoyable until they find their new forever home. They also will have many great items to take home with them including toys, leashes, cleaning wipes, and bags for their owners to carry their belongings. On behalf of the board of directors, staff, volunteers, and most importantly, the animals, thank you for your thoughtful donation.

SPCA Serving Erie County
SPCA Serving Erie County Subaru Loves Pets

Carving for a cause - Brian O

On Saturday October 26th we held a pumpkin carving event aptly named “Carving for a cause” with all donations to benefit Heart, Love and Soul a food pantry, dining room and social organization in Niagara Falls. We gathered to assist them in their capital campaign for their new Daybreak site! The new Daybreak site, a one-stop center, will provide an additional 6,000 sqare feet of shared space, where multiple agencies will co-locate to deliver employment, education, housing, health, legal, and other services. In addition the daybreak center will offer shower and laundry facilities, a multipurpose community room and computer lab. With the assistance of West Herr Subaru and the Share the Love campaign we were able to raise over $500.

Carving for a cause

2019 West Herr Subaru: Ride for Roswell - Maria D

West Herr Subaru continues to support the annual Ride for Roswell!

Subaru Loves to Care - Tiffany R

On Monday, July 22, the Western & Central New York Chapter of the Leukemia & Lymphoma Society and West Herr Subaru had the pleasure of delivering 80 blankets to Roswell as part of the Subaru Loves To Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of West Herr Subaru.This incredible act of generosity was warmly received by the Roswell staff who were thrilled to distribute these comforting gifts to their patients. LLS is proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in the Buffalo community.

Leukemia & Lymphoma Society
Subaru Loves to Care

11 Day Power Play - Emily F

Thank you to Charles Hardy and West Herr for you support of the Buffalo Hockey Girls in the 2019 11 Day Power Play!

11 Day Power Play

West Herr Subaru Car Seat Carnival - Amanda W

West Herr Subaru teamed up with the Orchard Park Police Department to host a car seat check event.

West Herr Subaru Car Seat Carnival - Amanda W

West Herr Subaru teamed up with the Orchard Park Police Department to host a car seat safety check & carnival as part of the Love Promise program.

West Herr Subaru Shares the Love with FeedMore WNY - Anne M

West Herr Subaru recently “shared the love” with FeedMore WNY. From November 15, 2018 through January 2, 2019, as part of the annual “Share the Love” campaign, local Subaru dealers had the opportunity to add a local charity to the list of organizations to which purchasers could designate a donation. West Herr Subaru once again selected FeedMore WNY’s Meals on Wheels program. In conjunction with the year-end campaign, Subaru of America on behalf of West Herr Subaru, recently presented FeedMore WNY with a check for $53,600. “West Herr Subaru is honored to support FeedMore WNY’s Meals on Wheels program through our Share the Love campaign,” West Herr Subaru General Manager Chuck Hardy said. “FeedMore WNY’s Meals on Wheels program not only provides nutritious food, but also friendship, to our homebound community members. We sincerely thank our customers who make it possible for us to support this critical program.” “We are incredibly grateful for the continued support of everyone involved with this event including the West Herr owners, General Manager Chuck Hardy, the West Herr sales team, and our Western New York neighbors who have purchased or leased new cars and selected FeedMore WNY’s Meals on Wheels program as their charity of choice,” Lisa Woodring, FeedMore WNY chief development officer, said. “This incredible community support allows us to continue growing our Meals on Wheels program in order to feed more of our neighbors in need.”

FeedMore WNY
West Herr Subaru Shares the Love with FeedMore WNY

11 Day Power Play - Emily F

West Herr Subaru supports the Buffalo Girls Hockey team in the 11 Day Power Play. This summer , more than 2500 pairs of skates will hit the ice to play in the 2019 11 Day Power Play community shifts at the Harborcenter in Buffalo. This event raises funds for cancer research, and wellness programs at Roswell Park, Camp Good Days and Make A Wish WNY.

11 Day Power Play

To the Rescue - Brad G

West Herr Subaru teamed up with Awesome Paws Rescue to find a forever home for our furry friend, Harley!

Jack's Story - Felicia G

Cradle Beach provides hope, opportunities, and life changing experiences for children with special needs and children who are economically disadvantaged to help them reach their full potential. We provide a place for children from all walks of life to come together, where they can learn the meaning of acceptance, friendship, love, hope and compassion. The life lessons that the children of Cradle Beach learn changes their life, builds character and helps them grow into the best possible version of themselves.Jack Monson, one of our campers is the perfect example of how Cradle Beach is changing lives! Jack’s mother, Amy, was not sure that Cradle Beach would be the right fit for her son, but after Jack’s first summer at camp, Amy is now certain that Cradle Beach is the place for him! “He had an awesome week just being a kid, not a kid with a disability, just a kid”, Amy says. “The change in him since camp has been amazing to see. The first thing I noticed was a huge increase in his language skills, he couldn’t stop talking about camp the entire ride home!” “His self-confidence and maturity increased dramatically as well.”Some of Jack’s favorite camp experiences were singing songs, making tie-dye shirts, swimming in the pool and making new friends. Jack says that this year, he wants to stay all summer long! Because of the tremendous support Cradle Beach receives from West Herr Subaru’s Share the Love Event we can continue to change the lives of over 800 children just like Jack this summer!

Jack's Story

West Herr Subaru and the Cradle Beach Crusaders - Susan N

Here at Cradle Beach we believe all children deserve the same experiences regardless of their life outside of camp. We provide a healthy environment and organized activities to promote socialization, independence, and decision making in an atmosphere filled with love and acceptance. The CB’s Crusaders Campaign allows others to have the exceptional opportunity to give these same opportunities to a child in need right here in Western New York.John Conciardo, a Director of the West Herr Automotive Group,launched the CB’s Crusaders Campaign to raise $1 million dollars for Cradle Beach. Since the campaign’s launch in 2017, sixty people have joined CB’s Crusaders and have raised over $255,000 for the children of Cradle Beach! John’s passion and overwhelming support for Cradle Beach are remarkable. We cannot thank him enough for everything he does for our organization and for the children of Cradle Beach. He is truly a life changer.In addition to the support that JC has shown us, Cradle Beach has been fortunate enough to be the recipient of West Herr Subaru’s Share the Love Event for the past two years. Chuck Hardy, General Manager at West Herr Subaru has presented Cradle Beach with over $72,000. We are so thankful for the amount of support that Chuck and his team have shown Cradle Beach.Cradle Beach’s mission is to provide hope, opportunities and life changing experiences to children with disabilities and those who come from disadvantaged backgrounds to help them reach their full potential. Proceeds from the CB’s Crusader Campaign and Subaru’s Share the Love Event allow us to follow through with our mission and serve the children of Cradle Beach to our absolute best potential.To JC, Chuck and everyone at West Herr, we cannot thank you enough!

West Herr Subaru and the Cradle Beach Crusaders

St. Mary's School of the Deaf - Carol C

A high school math class from St. Mary’s School for the Deaf visited West Herr Subaru in order to learn about the difference between buying and leasing a car. The students also discussed purchasing a pre-owned car, making a down payment, and how to complete all need forms. The employees from the dealership were amazing with the students. They answered all the students' questions and took their time to explain each topic. This visit was extremely beneficial to our students and provided experience-based leaving which is crucial for learning. We truly enjoyed our visit and hope to visit again. Thank you to the employees of West Herr Subaru and Amanda Westley.

St. Mary's School of the Deaf

West Herr Subaru Hit It Out Of The Park - Neal M

The Orchard Park Starz 16u Travel Softball team is dedicated to developing our young athletes into confident, strong, and independent young women. Similar to West Herr Subaru, the cornerstones of our Orchard Park Starz Travel Softball team are a positive attitude, hard work, teamwork, and respect. West Herr Subaru has decided to generously sponsor our team and their sponsorship will help supply our team with the tools necessary to compete at the highest level in the Northeast. This Starz team recently finished 4-1, and a Semi-Finalist, in a very competitive 18u tournament. Thanks to sponsors such as West Herr Subaru, we have the resources necessary to begin our offseason training program to compete in some of the best tournaments in the Northeast. Thank you West Herr Subaru for your incredible support!

Orchard Park Starz
West Herr Subaru Hit It Out Of The Park

West Herr Sponsors NCAAA - Mike H

West Herr Subaru has generously decided to sponsor the North Cheektowaga Amateur Athletic Association’s(NCAAA) baseball program for 2019. The lessons learned by participation in organized sports extend well beyond the actual game. West Herr Subaru has made it a mission to make a difference in the local WNY community. NCAAA thanks you for your support!!!

West Herr Sponsors NCAAA

West Herr Subaru supports amatuer hockey - Hamburg H

The Hamburg Hawks 2006 travel hockey team is one of the best teams in NYState and ranked high in USA Hockey North American hockey rankings. They have been together for over 6 years. The players on our team come from far away as Bradford Pa to be part of the 06 Hawks. Our travel plays in Montreal, Notre Dame, Nashville, Cleveland, Lake Placid, Pittsburgh and throughout Canada to name a few. We are blessed to have had the best coaching staff in USA hockey. Our coaches not only teach the skills needed to be a competitive team in North American Hockey they teach valuable life skills. We are so thankful for the support of West Herr Subaru in helping us represent WNY so proudly. We like to think our team is as rugged and dependable as a Subaru!

Hamburg Hawks 2006 Travel Hockey
West Herr Subaru supports amatuer hockey

West Herr Supports Cradle Beach with the Crusaders - Chuck H

West Herr's Director of Variable Operations, John Conciardo, created the Crusaders as a way to further assist Cradle Beach in their mission. A Crusader is someone willing to go above and beyond for the Children of Cradle Beach by agreeing to raise/donate at least $100 a month. At West Herr Subaru, we are proud to have multiple Crusaders, including Dan Kowsky, Frank Comisso, Chuck Hardy, Mike Budniewski and Ryan Klass. West Herr Subaru also donates to Cradle Beach annually as part of the Love Promise program. Highlight and right click the follow to see and learn more about about Promise!

Corporate Spotlight – West Herr Automotive Group - Patrick F

West Herr Automotive Group, led by partners, Scott Bieler, president, Brad Hafner, Bill Loecher and John Wabick has been supporting our community’s local non-profits for over four decades. Many of us know the popular jingle from their famous ad campaign – “Welcome to West Herr New York.” This saying rings true in so many ways, as the West Herr family supports many worthwhile organizations. West Herr Automotive Group began its relationship with the Hospice Foundation in 1998 after partner, John Wabick’s, parents were cared for by the Hospice Buffalo team. West Herr’s partnership spans the entire calendar year, and their financial support benefits not only our major fundraising events, but gives back to our patients and families as well. After their personal experience with Hospice Buffalo, the West Herr Automotive Group presented Hospice with a $150,000 gift in 2004 to renovate & complete a full service on-campus Bistro. The West Herr Comfort Café serves as a relaxing environment for family members, volunteers and staff to go for a hot lunch or dinner, coffee or a soda. John Wabick is a Hospice Foundation Board member. His son-in-law, Nathan Wintringer, is the team captain for the Hospice Memorial Walk West Herr corporate team and before that, Nate’s wife, Jamie, served as their captain. Since 2008, the West Herr team has raised more than $207,000, making them the top corporate fundraising team every year. In addition, West Herr is the number one selling corporate pre-sale company for the Hospice Spring Bouquet Sale, selling more than 500 bouquets through their dealerships. They provide an annual donation to offset the cost of rental cars to deliver bouquets to 450 schools and corporations in the Western New York area. West Herr has supported the Harvest Fest through table sponsorships and donated a luxury car for the event’s raffle for several years. They have sponsored the annual Summer Affair event at RiverWorks. West Herr and John Wabick have also lent their time and talents to produce television spots to promote Hospice Buffalo’s mission in partnership with WKBW-TV and Linda Pellegrino. Since 1998, West Herr Automotive Group has given in excess of $557,000 to support Hospice Buffalo. According to John Wabick, the need and want to support Hospice was a “natural fit.” Hospice Buffalo has touched the lives of many West Herr associates and employees. “In all that time, we have never had one complaint. Our employees have been blown away by their experiences with Hospice Buffalo. This is a true testament to the organization,” states John. On behalf of Hospice Buffalo and all those in our community, thank you to our West Herr family for their many years of support. The lasting impact West Herr has on our community truly makes our community “West Her New York."

Corporate Spotlight – West Herr Automotive Group